how to flash with odin without deleting user information

Tick the check box and click 'Start upgrade'. Follow the instruction in the window to put your Samsung phone in recovery mode. After the firmware is downloaded, you'll see this window. The program will start to download files for the firmware upgrade. Kies will warn you that the firmware upgrade and initialization process will erase all your data and settings and your phone will be updated to the latest firmware version afterward. Enter the model name and serial number of your Samsung on Kies. Or you can get the information from the box of the phone. If you have registered your device in, you can log in with your Samsung account and get the information.

If your phone has a removable back cover, you can find out the model name and S/N after taking out the battery. Check the model and serial number(S/N) of your Samsung phone. Run Kies and choose Tools > Firmware Upgrade and Initialization. Download and install Kies on your computer. You can follow the lead of the error message and try to fix the 'firmware upgrade encountered issue' error with Kies' Firmware upgrade and initialization feature. Part 1: Fix Firmware Upgrade Encountered an Issue With Kies How to Back up Data from a Broken Galaxy (opens new window) You can use the solutions to fix the problem on Galaxy S7/S6/S5/S4/S3/2/Note 5/4/3/2 and tablets. This post will show you three solutions to fix firmware upgrade encountered an issue with/without Kies. Many Samsung users get this error message when they are attempting to use Odin/Kies to root, upgrade, downgrade their devices or flashing a custom ROM. Please select recovery mode in Kies & try again'.

How to flash with odin without deleting user information